contractual IT service management jobs in UAE

Group HR Manager - Multi-Company & Contractual Expertise Job Openings Group HR Manager - Multi-Company & Contractual Expertise About the job Group HR Manager - Multi-Company & Contractual Expertise Group HR Manager - Multi-Company & Contractual Expertise Our client is affiliated with a venerable organization with a 75-year history of successful involvement in commercial enterprises,...

Head Of IT Operations, Security & Service Management Born from the vision to elevate Dubai's global prominence, Wasl was founded on May 25, 2008, with the mission to transform the city into an even more captivating destination for residents, businesses, and visitors alike. Created from the union of the Dubai Development Board and Real Estate Department, Wasl embarked on a journey of seamless...

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula: Approach each client...

United Al Saqer Group seeks an experienced Service Desk Administrator to manage the ManageEngine Service Desk platform and IT service delivery. You will handle incident logging, categorization, SLAs, and asset inventory across UAE projects while coordinating with L1–L3 teams and improving processes. The role requires ITIL knowledge, 1–2 years in IT service desk or operations, and strong...

- Full-time - Department: Information Technology Company Description Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market. By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new...

Roads and Transport Authority in Dubai seeks an experienced IT Infrastructure Operations specialist to strengthen service delivery. You will apply hands-on expertise in service management, ISO 20000, and ITIL while coordinating with vendors to maximize value. The role emphasizes maintaining high availability, enforcing best practices, and continuously improving infrastructure performance. Join a...

Talent Arabia FZ LLC is seeking a Service Delivery Manager based in the UAE. This role involves managing technical escalations for IT resources supplied to customers and acting as the single point of contact for outsourced employees at client locations. The ideal candidate should have experience with ITIL processes, customer relationship management, and technical screening for positions. Strong...

Müller's Solutions is seeking a highly skilled ServiceNow Senior Developer – IT Service Management (ITSM) to join our innovative IT team. In this role, you will be instrumental in designing, developing, and implementing robust ServiceNow ITSM solutions that improve service delivery and operational efficiency for our clients. Key Responsibilities - Design, configure, and maintain ServiceNow ITSM...

Al Ain Rotana in Al Ain is seeking a dynamic IT professional to enhance their service desk support. The role involves ensuring optimal performance of all IT systems, managing software licenses, and providing training to IT staff. Applicants should possess a degree in Information Technology and experience in similar roles, with a strong emphasis on customer service and technical problem...

The Manager IT Service Operations owns the operational backbone of the Infrastructure Cybersecurity function. This role leads service desk operations, incident management, change management, monitoring, and field support across the organisation. It is a hands‑on leadership role focused on professionalising operations, embedding ITIL discipline, and bringing measurable improvement to how the...

FREQUENTIS Deutschland GmbH is looking for a Service Delivery Manager in Dubai. You will manage service contracts and projects in Air Traffic Management while ensuring efficient incident handling in safety-critical infrastructure. The ideal candidate should be experienced in international service/IT/telecom projects, possess strong commercial and technical know-how, and communicate effectively...

Rotana Hotels is looking for passionate IT professionals based in Al Ain to deliver extraordinary customer service. Responsibilities include overseeing computer hardware servicing, managing software licenses, and ensuring operational continuity in IT support. The ideal candidate will have a degree in IT and strong skills in troubleshooting and providing customer service. This role is essential...

IT Service Infrastructure Manager United Arab Emirates-Dubai | Full-time | Permanent | Standard ABOUT THE ROLE To manage the communications and network infrastructure that includes designing, implementing and administering local and wide area network systems, telephony and related systems; providing high level technical support. Responsible for handling and supporting 16 facilities, 2 HUBs and...

Talenzon is seeking a Helpdesk Manager to join the IT Operation Engineering & Support team in Dubai. The role focuses on maintaining high service quality while managing and training Helpdesk staff. The ideal candidate will have a Bachelor’s degree in IT, strong technical background, and excellent communication skills. The position involves leadership, strategic planning, and fostering...

Majid Al Futtaim in Dubai is seeking a Service Management & Continuous Service Improvement Lead to drive excellence in IT service delivery. This role requires implementing ITIL-aligned frameworks and enhancing operational efficiency across business units. The ideal candidate should possess strong leadership skills, extensive experience in IT service management, and ITIL v4 certification. Join a...

Job Snapshot - Role: IT Process Analyst - Service Management - Location: Abu Dhabi, United Arab Emirates - Industry: Banking - Function: Business Analysis-Research - Experience: 2-3 years - Job Type: Full-time - Gender: Any Candidate - Nationality: Any Salary: 12000-18000 (Estimated salary range based on similar jobs in the job city; please confirm the final offer with the...

🔎 Job Title: IT Manager – Service Management | eMinds | Dubai, UAE 🏢 Recruiting Company: eMinds 🌍 Job Location: Dubai, United Arab Emirates 💼 Job Type: Full-Time, Onsite 📧 Application Method: [email protected] 💰 Salary Range: AED 18,000 – 22,000 + Benefits + Visa 🧑💼 Experience Required: 5–6 Years (Telecom or IT Service Management) 💡 Position Summary The IT Manager – Service Management will...

United Al Saqer Group in Abu Dhabi is looking for a Service Desk Administrator responsible for the administration and operation of the ManageEngine Service Desk system. The successful candidate will manage IT incidents and service requests, handle support calls, and maintain accurate IT asset inventories. With a background in IT service management and strong problem-solving skills, you'll ensure...

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula: Approach each client...

A leading IT services provider in Dubai seeks an IT Manager – Service Management. In this role, you will ensure exceptional service delivery and compliance while managing key enterprise accounts. Responsibilities include overseeing service management operations, handling escalations, and driving performance improvements. Candidates should have 5–6 years' experience in service management, strong...