custom jobs in Emirate of Sharjah

We are seeking a Customer Service Manager to lead and manage all aspects of an external call center operation, ensuring high levels of customer satisfaction and efficient resolution of inquiries and issues. This role will have end-to-end responsibility for optimising customer service performance and maintaining positive customer relationships. We are looking for someone with strong customer...

Responsibilities: - Memorizing the prices and features of each offer. - Confirming customers' language preferences as you assist them. - Addressing queries, complaints, and recommendations furnished by customers. - Redirecting customers to the pertinent department, if needed. - Deferring to management in instances of uncertainty. - Processing exchanges and refunds in ways congruent with our...

Summary: The successful candidate will have personal presence, character, and determination as well as an extensive understanding of the global port, shipping landscape, and trading markets. Key objectives will be the deliverable of targeted TEU Volumes throughout the Company's terminal facilities; support colleagues to develop and build firm multi-level stakeholder relationships; ensure market...

Business Introduction Welcome to Majid Al Futtaim Properties – Asset Management Business Unit. We develop and operate a range of community and regional malls that vary in size and type, and each mall is strategically developed to meet the specific needs and requirements of its market. Our shopping malls portfolio has become world renowned for innovation within the shopping centre, retail,...

Responsibilities: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. - Answering questions about service outcomes and scheduling and...

Responsibilities: - Tracking customer experiences across online and offline channels, devices, and touchpoints. - Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. - Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and...

At Sayara Car Rental, we are dedicated to providing exceptional service and innovative solutions to our customers. We are a dynamic team committed to excellence and are looking for enthusiastic individuals to join us. If you are passionate about delivering top-notch customer service and thrive in a fast-paced environment, we want to hear from you! Position Overview: We seek a motivated and...

As a Customer Service Representative, you will be the first point of contact for our customers, providing them with friendly and professional assistance. You will handle inquiries, resolve concerns, and maintain a high level of customer satisfaction. Your role will be crucial in ensuring that every customer interaction reflects our commitment to excellence and builds positive relationships. Key...

Responsibilities: - Promptly responding to customer queries via email, live chat, video, phone, and social media channels. - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with colleagues or managers to find the best solutions to customers’ issues. - Identifying common problems and escalating them to management, along with possible...

Customer Service Department Head Responsibilities - Heading the Customer Service department, including on-shore and off-shore teams. - Developing and implementing yearly strategic plans to improve customer service operations, enhance customer satisfaction, and meet business objectives. - Recruiting, training, and managing a team of customer service representatives, team leaders, supervisors, and...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders modifications and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: -...

Responsibilities: - Purchasing and maintaining vehicles for deliveries. - Deciding whether to lease or buy vehicles. - Assisting in the recruitment of quality drivers into the fleet. - Developing efficient driver schedules to maximize profits. - Managing drivers so they adhere to strict schedules. - Registering and licensing all vehicles under their management. - Finding ways to cut costs and...

Location: Sharjah, AE At Arla, we do so much more than make some of the world’s favourite dairy products. We make healthy taste delicious, mornings worth getting up for and family dinners unforgettable. Puck, Dano, Lurpak and Castello – names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 1,300 employees in the Middle East and Africa and...

Responsibilities: - Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an effective customer loyalty program. - Maintaining...

RESPONSIBILITIES Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators. Adept in independently handling all stages in a Customized Market Research Project: - Responding to RFP / Proposal Design (Objective Research design Sample design costing) - Project...

Welcomes visitors by greeting them, in person or on the telephone/email; answering or referring to inquiries. Responsibilities: - Directs visitors by maintaining a thorough knowledge of the mall services, amenities/facilities, store locations, and promotional activities. - Maintains a safe and clean reception area by complying with procedures, rules, and regulations. - Answers the phone in a...

Responsibilities: - Developing effective communication platforms for clients and staff. - Inspiring repeat business from clients. - Conducting customer service workshops and presentations. - Monitoring and measuring client satisfaction. - Liaising with different departments about client queries. - Offering advice to clients on services and products. - Developing surveys and capturing client...

Job Title Customer Service Officer, City Centre Al Zahia | Asset Management UAE | Majid Al Futtaim Properties Role Summary The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. This includes the performance management, people management, operational management, and compliance of the customer...

Customer Service Officer - Persian Speaker Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints,...

Roles and responsibilities Customer Service Officer | Asset Management Business Unit | Majid Al Futtaim Properties Role Summary The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all...