custom jobs in Sharjah
Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and...
Responsibilities: - Promptly responding to customer queries via email, live chat, video, phone, and social media channels. - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with colleagues or managers to find the best solutions to customers’ issues. - Identifying common problems and escalating them to management, along with possible...
Responsibilities: - Managing a team of customer service employees. - Maintaining compliance with policies and procedures. - Offering excellent customer service. - Displaying extensive product knowledge. - Overseeing the work of every employee in your team. - Promoting the vision of the organization. - Conducting quality assurance surveys with customers and reporting findings to the staff. -...
Responsibilities: - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer service and company policies. - Managing cashier coverage and customer...
Responsibilities: - Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an effective customer loyalty program. - Maintaining...
Responsibilities: - Develop and manage client portfolios. - Sustain business growth and profitability by maximizing value. - Analyze customer data to improve customer experience. - Hold product demonstrations for customers. - Improve onboarding processes. - Evaluate and improve tutorials and other communication infrastructure. - Mediate between clients and the organization. - Handle and resolve...
Responsibilities: - Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. - Greeting customers in a friendly, professional manner using the suggested script. - Answering telephonic and e-mail inquiries in a timely manner. - Deferring queries to your line manager if you are unable to answer them. - Furnishing members and health care practitioners with details...
We are seeking a Customer Service Manager to lead and manage all aspects of an external call center operation, ensuring high levels of customer satisfaction and efficient resolution of inquiries and issues. This role will have end-to-end responsibility for optimising customer service performance and maintaining positive customer relationships. We are looking for someone with strong customer...
Responsibilities: - Memorizing the prices and features of each offer. - Confirming customers' language preferences as you assist them. - Addressing queries, complaints, and recommendations furnished by customers. - Redirecting customers to the pertinent department, if needed. - Deferring to management in instances of uncertainty. - Processing exchanges and refunds in ways congruent with our...
Summary: The successful candidate will have personal presence, character, and determination as well as an extensive understanding of the global port, shipping landscape, and trading markets. Key objectives will be the deliverable of targeted TEU Volumes throughout the Company's terminal facilities; support colleagues to develop and build firm multi-level stakeholder relationships; ensure market...
Business Introduction Welcome to Majid Al Futtaim Properties – Asset Management Business Unit. We develop and operate a range of community and regional malls that vary in size and type, and each mall is strategically developed to meet the specific needs and requirements of its market. Our shopping malls portfolio has become world renowned for innovation within the shopping centre, retail,...
Responsibilities: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. - Answering questions about service outcomes and scheduling and...
Responsibilities: - Tracking customer experiences across online and offline channels, devices, and touchpoints. - Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. - Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and...
At Sayara Car Rental, we are dedicated to providing exceptional service and innovative solutions to our customers. We are a dynamic team committed to excellence and are looking for enthusiastic individuals to join us. If you are passionate about delivering top-notch customer service and thrive in a fast-paced environment, we want to hear from you! Position Overview: We seek a motivated and...
As a Customer Service Representative, you will be the first point of contact for our customers, providing them with friendly and professional assistance. You will handle inquiries, resolve concerns, and maintain a high level of customer satisfaction. Your role will be crucial in ensuring that every customer interaction reflects our commitment to excellence and builds positive relationships. Key...
Responsibilities: - Promptly responding to customer queries via email, live chat, video, phone, and social media channels. - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with colleagues or managers to find the best solutions to customers’ issues. - Identifying common problems and escalating them to management, along with possible...
Customer Service Department Head Responsibilities - Heading the Customer Service department, including on-shore and off-shore teams. - Developing and implementing yearly strategic plans to improve customer service operations, enhance customer satisfaction, and meet business objectives. - Recruiting, training, and managing a team of customer service representatives, team leaders, supervisors, and...
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders modifications and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: -...
Responsibilities: - Purchasing and maintaining vehicles for deliveries. - Deciding whether to lease or buy vehicles. - Assisting in the recruitment of quality drivers into the fleet. - Developing efficient driver schedules to maximize profits. - Managing drivers so they adhere to strict schedules. - Registering and licensing all vehicles under their management. - Finding ways to cut costs and...
Job Title Customer Service Officer, City Centre Al Zahia | Asset Management UAE | Majid Al Futtaim Properties Role Summary The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. This includes the performance management, people management, operational management, and compliance of the customer...