customer service training jobs in Dubai

Purpose of the Role: The primary objective of this role is to support the CS Manager in overseeing and coordinating the implementation of designated tasks within the CS Department. This entails supervising and regulating daily job assignments while upholding service performance benchmarks. Additionally, the role involves providing regular reports on areas of concern and bringing pertinent issues...

Al-Futtaim is seeking a Quality Assurance Manager - Customer Care in Dubai to lead QA across voice, email, chat, and digital channels. The role focuses on establishing QA standards, enhancing training programs, and driving improvements in first contact resolution and customer experience within a senior financial services context. The candidate will design structured QA frameworks, calibration...

Sapaad is seeking a Customer Solutions Engineer to bridge customers and products, focusing on onboarding, training, and success in a fast-paced SaaS environment. 0–2 years of experience, with strong Arabic and English communication, and a passion for technology and problem solving. You’ll support users across channels, become a product ambassador, and may visit customer locations for...

Elite Group Holding is seeking a Regional Technical & Training Manager to oversee technical inspections across vehicles of all types and manage the technical service department. The role includes liaising with customers, dealers, and manufacturers to resolve issues and drive long-term improvements in service performance. Your responsibilities include evaluating diagnostics, planning inspections,...

ZenGuide Premium Services – Administrator Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber‑attacks. Leading organizations...

A leading gas and flame detection solutions provider is looking for a skilled Service & Training Technician in Abu Dhabi. This crucial role involves delivering high-quality maintenance training and technical support for their system portfolio across the Middle East. Candidates should have hands-on experience with gas detection systems and a customer-focused approach. The position will require...

Teledyne Technologies Incorporated is looking for a Training, Technical Support and Service Technician based in the UAE, mainly serving gas and flame detection systems across the Middle East. Responsibilities include delivering technical training and support, ensuring customer satisfaction, and conducting system maintenance. The ideal candidate will have over 5 years of relevant experience and...

Rose Rayhaan by Rotana in Dubai invites applications for an Assistant Learning & Development Manager to lead the hotel's training function, develop courses, and run workshops aligned with operational needs. You will analyze colleague development needs, deliver professional programs, coordinate with DHR, and support annual planning and budgeting. You will assist in selecting and developing...

ABCswap, Inc. seeks a Restaurant Supervisor in Dubai to oversee daily restaurant operations, supervise staff, and maintain service quality. You will support the restaurant manager in delivering excellent guest experiences and ensuring smooth team performance. This role requires strong leadership, clear communication, and a commitment to health and safety standards while coordinating shifts and...

Remotedxb is seeking a Field Service Technician to install, commission, and service mechanical, hydraulic, and electrical systems across varied client sites in the UAE. The role requires hands-on troubleshooting of hydraulic and centrifugal pumps and coordinating with on-site staff and contractors. The ideal candidate has 3–5 years of field service experience, reads...

Responsibilities - Agent is to answer all contact center service calls with the appropriate greetings in a timely manner - Meets specific customer service performance standards - Identifies and handles customer requests completely and accuratelyResolves customer issues and problems to the satisfaction of the customer Educates customer about the organization s services and directs them toward...

Salary : 5500 AED Industry : Aviation Last Date : December 26, 2025 Location : Office 101, Business Tower, Sheikh Zayed Road, Dubai, UAE Position Title: Customer Service Officer Employment Type: Full-Time Start Date: Immediate Role Overview You will assist passengers throughout their travel journey, handling check-in, boarding, inquiries, and service support while ensuring a smooth,...

Customer Service Advisor - Retail Contact Center Job Snapshot Role: Customer Service Advisor - Retail Contact Center Location: Dubai, United Arab Emirates Industry: Retail Function: Call Center Experience: Minimum 1 year Job Type: Full-time Position Overview The Customer Service Advisor - Retail Contact Center position in Dubai, United Arab Emirates is a Retail opportunity supporting...

Customer Service Executive - Job Location: Dubai - Salary: Unspecified - Experience: 1 – 2 Years - Job Type: Full Time - Gender: Any Description A well-established company in the UAE is looking for a professional, customer-focused, and enthusiastic Customer Service Executive to join its team. Key Responsibilities - Handle customer inquiries through phone, email, and in-person communication -...

We are looking for a friendly, professional, and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing excellent service, resolving issues, and maintaining strong customer relationships. Freshers are welcome to apply! Key Responsibilities - Handle customer inquiries through phone, WhatsApp, email, and...

Position Overview Retail Sales Representative – Watches & Jewellery Store Customer Service and Sales Associate at Al Futtaim Retail, Dubai, UAE. The role focuses on delivering excellent customer service while driving sales, ensuring attractive merchandise presentation, efficient store operations, and strong customer engagement to maintain brand standards and achieve store sales targets. Job...

A leading industrial solutions provider is seeking a skilled Service & Training Technician for gas detection systems, based in Abu Dhabi, UAE. This home-based role involves providing high-quality service and training across the Middle East region. The successful candidate will deliver technical support, training, and maintenance to customers and partners, ensuring effective use of Teledyne's gas...

Merchant Services Account Manager (UAE National) About the Role To provide a comprehensive account management and merchant services support to our merchants. This role will report directly to the Merchant Services manager and will involve end to end merchant support to include the provision of equipment, material and training to the retailers, training of retail staff on PoS equipment, account...

VIE : Commercial Manager Training Services in Dubai Job Description: Airbus is looking for a Commercial Manager Training Services f/m (VIE position) to join our Training Services sales department based in Dubai. As a Commercial Manager Training Services you will be accountable for coordinating and allocating contractual training allowances for customers in the region. These activities are...

VIE : Commercial Manager Training Services in Dubai Job Description: Airbus is looking for a Commercial Manager Training Services f/m (VIE position) to join our Training Services sales department based in Dubai. As a Commercial Manager Training Services you will be accountable for coordinating and allocating contractual training allowances for customers in the region. These activities are...