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Customer Support jobs in Dubai
A leading financial institution in Dubai seeks a Customer Services Support Officer to provide excellent customer service and support customer service agents. The successful candidate will have previous banking experience, a strong understanding of financial services, and excellent communication skills. Responsibilities include managing customer queries, preparing finance applications, and...
We are seeking a motivated and customer-oriented Customer Support Experience Officer to join our growing team. You will act as the primary point of contact for customers, providing support across phone, email, chat, and helpdesk channels. Your goal is to enhance customer satisfaction, resolve issues efficiently, and deliver a seamless service experience. Important: Only UAE citizens or legal UAE...
A customer service provider in Dubai is seeking a Customer Support Executive to handle customer inquiries across phone, email, and chat. The role requires a Bachelor's degree and 0-2 years of customer support experience, ideally in the financial services sector. Proficiency in Arabic is essential, along with excellent problem-solving skills. This position involves maintaining records of...
A global HR solutions company is seeking a Customer Support Technician in Dubai to join their team. In this entry-level position, you will respond to customer queries, assist with technical inquiries, and support new customers during onboarding. The ideal candidate has strong communication skills, attention to detail, and the ability to multitask. The role offers a hybrid work model and various...
Company Description Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions. The world of SEGULA...
A delivery service company in Dubai is seeking a Customer Support Executive to manage customer queries and complaints while providing updates on deliveries. Candidates should possess strong communication and problem-solving skills, along with basic computer knowledge. The role comes with benefits such as salary, visa support, paid leave, and shift allowance. This position offers a great...
We are looking for a detail-oriented and customer-focused Onboarding & Customer Support Specialist to ensure a smooth onboarding experience for new clients. This role plays a critical part in post-sales operations, client setup, partner coordination, and ongoing technical support, while maintaining high data accuracy across systems. You will work closely with Sales, Account Management, Customer...
This role involves providing multi-channel customer service support through toll-free calls, emails, live chats, and social media ensuring excellent service and resolution of customer inquiries. The position includes outbound survey calls capturing and registering customer data, generating sales leads, and coordinating service appointments. The role requires effective use of the Genesys Contact...
Department: Alcumus Employment Type: Permanent Location: Global Reporting To: Customer Care Manager Compensation: £24,720 / year Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them...
[ Job Responsibilities: - Respond to customer queries through phone, live chat, or email. - Offer prompt and professional assistance to Mandarin-speaking clients. - Help with troubleshooting, account management, and various inquiries. - Ensure exceptional customer service in accordance with company guidelines. - Capable of working autonomously or collaboratively within a team. - Effectively...
A customer service-oriented firm in Dubai is looking for a full-time Customer Service Representative. The ideal candidate will have experience in customer support, exceptional communication skills, and the ability to solve issues effectively. Candidates should be proactive and have good telephone skills. All nationalities can apply, including those on a visit visa, and walk-in applicants are...
A delivery service company is looking for a customer service representative in Dubai. This role involves managing customer queries and complaints, processing orders, and escalations through various channels. Candidates must be currently residing in the UAE and preference is given to Asian candidates. The position offers a salary in the range of AED 2500 to AED 3500, along with accommodation...
Raseed brings down barriers to creating wealth by making investing easy, simple, and affordable for our users to trade and invest. If you love challenges and believe in this mission, we’d love to have you on board. What you'll do As a Customer Support Manager, you will be responsible for leading the customer support team and ensuring the delivery of exceptional service across all customer...
A leading construction material company is seeking a Client Relations Specialist to enhance customer support and relationships. The role involves ensuring compliance with contracts, addressing client inquiries, and collaborating with internal teams to improve service delivery. Ideal candidates will have 1 to 2 years of experience, strong communication skills, and proficiency in Microsoft Office....
A progressive marketing company in Dubai is seeking a Customer Support Experience Officer to enhance customer satisfaction through various support channels. This role involves managing inquiries, resolving issues, and providing product guidance. Ideal candidates should have 1–3 years of experience in customer service and be UAE citizens or residents. A dynamic work environment and career growth...
A leading fintech company in Dubai is seeking a Customer Support Manager to lead the customer support team. This role involves overseeing operations, resolving issues, and enhancing customer satisfaction. Ideal candidates have over 5 years of experience in customer support, with a solid background in fintech or regulated industries. Strong leadership and analytical skills, along with experience...
[ Job Responsibilities: - Respond to customer queries through phone, live chat, or email. - Offer prompt and professional assistance to Mandarin-speaking clients. - Help with troubleshooting, account management, and various inquiries. - Ensure exceptional customer service in accordance with company guidelines. - Capable of working autonomously or collaboratively within a team. - Effectively...
Customer Support Executive Key Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner. - Troubleshoot and resolve customer issues related to trading platforms and services. - Maintain accurate records of customer interactions and transactions. - Collaborate with other departments to ensure seamless customer experiences. - Provide...
Creating Safer Workplaces for Everyone. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical...
Overview Role: Customer Services Support Officer Location: Dubai Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. - Ensure TAT...