JOB PURPOSE To support Relationship Management Teams by providing operational services and support to their clientele allowing them to focus on business growth and building new relationships for the bank. KEY ACCOUNTABILITIES - Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner -...
Relationship Officer - POS Loans/Merchant Acquiring Job Description Job Purpose: - Meet and exceed monthly and annual sales target objectives - Ensure penetration in the market through focus on New To Bank acquisition as well as solicit existing clientele - Do proper analysis of the case and provide all related information of the customer after the field visit is done - To be familiar with all...
Senior Officer- Wealth Investment Services (Emiratized role - Part time) Join to apply for the Senior Officer- Wealth Investment Services (Emiratized role - Part time) role at First Abu Dhabi Bank (FAB) Senior Officer- Wealth Investment Services (Emiratized role - Part time) Join to apply for the Senior Officer- Wealth Investment Services (Emiratized role - Part time) role at First Abu Dhabi...
United Arab Emirates (Fulltime office (FTO)) Trending Job Description The Senior Officer, Employee Experience – MIS and Payroll is responsible for managing and processing employee payroll accurately and on time, maintaining and analyzing HR and payroll data through the Management Information System (Fusion), and ensuring compliance with company policies, local labour laws, and statutory...
Get AI-powered advice on this job and more exclusive features. The Senior Officer, Employee Experience – MIS and Payroll is responsible for managing and processing employee payroll accurately and on time, maintaining and analyzing HR and payroll data through the Management Information System (Fusion), and ensuring compliance with company policies, local labour laws, and statutory requirements....
الوصف الوظيفيRole : Sales Support Officer (Outsource)Location : DubaiRole Purpose:Objective is to provide essential support to the sales team and facilitate the smooth functioning of sales. As a support officer the purpose is to ensure the quality and effectiveness of customer interactions through systematic processes, quality and evaluation. This role involves closely observing and analyzing,...
Education & Qualifications - Graduate in Information Technology / Computer Science / Information Systems - MBA (Systems / IT) – preferred / nice to have Key Responsibilities - Manage and maintain ERP, accounting software, and internal IT systems - Support MIS data extraction, analysis, and reporting - Coordinate closely with the Finance team to ensure system accuracy and data integrity -...
Job Purpose An ideal candidate will support all PBG business by providing operational services and support allowing them to focus on business growth and building new relationships for the bank main channel for complaint. Provide necessary support to offshore team by coordinating with internal department and stakeholders. ProvideBack office support to all UAE branches and departments for Accounts...
Relationship Officer - POS Loans/Merchant Acquiring Seniority level Entry level Employment type Full-time Job function Finance and Sales Industry Banking Responsibilities - Meet and exceed monthly and annual sales target objectives - Ensure penetration in the market through focus on New to Bank acquisition as well as soliciting existing clientele - Do proper analysis of the case and...
United Arab Emirates (Fulltime office (FTO))TrendingJob DescriptionThe Senior Officer, Employee Experience – MIS and Payroll is responsible for managing and processing employee payroll accurately and on time, maintaining and analyzing HR and payroll data through the Management Information System (Fusion), and ensuring compliance with company policies, local labour laws, and statutory...
Senior Officer, Quality Assurance Business Development Unit (QA BDU). Responsibilities Quality Parameter Sessions - Attend and assist in Business Knowledge team monthly training sessions conducted based on identified Unsatisfactory and Critical calls, staff who have repeated errors and on the recommendation of the Team Managers. Share knowledge and experience with the agent, thus enabling them...
Overview Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Core...
Qualifications - Draft business requirements and change requests - Design new processes and features within the channels - Track daily transactions performed over the channels and monitor fulfilment - Resolve customer complaints within TAT specified - Action nonfulfilled requirements or monitor for fulfilment as agreed with SLA and agreed service standards - Tackle technical of business teething...
Meet and exceed monthly and annual sales target objectives Ensure penetration in the market through focus on New to Bank acquisition as well as solicit existing clientele Do proper analysis of the case and provide all related information of the customer after the field visit is done To be familiar with all policies, products and processes to ensure superior client on boarding experience To...
The Senior Officer Business Knowledge position is responsible for managing Sales and Distributions team employees knowledge acquisition which includes planning coordinating identifying developing and delivering training activities/programs to support employee performance development and customer service. Business Knowledge Officer will be responsible for monitoring and facilitating knowledge...
Overview SVP & Head of Legal - GGC Office (Arabic Speaker) at First Abu Dhabi Bank (FAB). Join to apply for the SVP & Head of Legal - GGC Office (Arabic Speaker) role at First Abu Dhabi Bank (FAB). Company Description Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and...
The role holder reports to the Group General Counsel and is responsible for managing legal risk associated with the matters handled by the Group General Counsel Office in accordance with FAB legal policies and procedures and the instructions of the Group General Counsel. The role holder will primarily work autonomously but should seek the Group General Counsels input on unusual situations complex...
Overview The GCOO is an enablement that supports business growth of First Abu Dhabi Bank’s Consumer Banking Business, meets the service aspirations of all our customers and remains an independent assurance provider of credit quality through sound credit risk, product and market knowledge. Responsibilities - Preparing documentation such as loan offer letters, consent letters and other ad hoc...
Job Purpose The role holder is responsible for assessing the quality of performance of BDU First Abu Dhabi Bank (FAB) and Dubai First (DF) agents dealing with existing and potential customers. For the workflow which includes analytical procedure for Quality Assurance (QA) in the calls evaluation process. For ensuring the administration accuracy appropriate recording storage of records and...
- Full-time - Sub Division: Group Operations - Division: GCOO Company Description JOB PURPOSE: To Handle of Complaints and Queries, together with AML Desk from Internal and External customers pertaining to all sections of payment centre and online including corresponding with regards to the findings and resolutions of issues, complaints, queries and processes related to payment centre and...