A reputable real estate company is seeking an Associate level professional to oversee customer service operations primarily through CRM and digital platforms. This role requires at least 5 years of experience in customer service, strong leadership and analytical skills, and a Bachelor’s degree in Business Administration. Key responsibilities include ensuring SLA adherence, coaching junior staff,...
A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships...
A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...
A leading insurance service provider in Dubai is seeking an After Sales Support - Team Lead to manage the after-sales support team. You will be responsible for planning activities, ensuring compliance with contractual terms, and achieving service level agreements. The ideal candidate has a Bachelor's Degree, at least 2 years of relevant experience, and proficiency in MS Office. This full-time...
A leading financial institution in Dubai is looking for a full-time team member to handle administrative duties, manage team workflows, and ensure compliance with banking policies. The role demands about 1 to 2 years of experience in clerical work and strong analytical skills. Candidates with experience in banking products will be preferred. Strong relationship management and knowledge of MS...
dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which...
Senior MPM Officer - MPM About us The incumbent is responsible to efficiently and effectively support the Medical Provider network in assigned zones and responsible for special local, regional and global assigned projects. The incumbent should perform a wide variety of technical and administrative tasks for the MPM Department to ensure accurate and effective data maintenance, circulation,...
E-commerce Executive – FMCG / Food Distribution Dubai Location: Dubai Industrial City UAE Industry: FMCG / Food & Non-Food Distribution Job Type: Full-time We are looking for a driven and detail-oriented E-commerce Executive – FMCG to manage and grow our online sales channels across marketplaces and internal platforms. The ideal candidate should have strong experience in FMCG e-commerce...
Role summary Build robust, scalable data pipelines and platforms that deliver clean, reliable, and timely data for analytics and AI. Key responsibilities - Design ELT or ETL pipelines and orchestrate with Airflow or Prefect. - Model data for analytics, implement CDC, and manage schemas. - Add data quality tests, lineage, and cataloging. - Tune warehouses for performance and cost. - Secure data...
Job Summary The Customer Service Representative (CSR) is responsible for delivering a high-quality customer experience by handling customer inquiries, resolving issues efficiently, and ensuring customer satisfaction across all communication channels. The role requires strong communication skills, professionalism, and a customer-focused mindset. Department: Customer Support Reports To: Customer...
The Financial Crime Operations function is part of the credit administration team and provides second line Fraud Risk oversight for the firm’s front office and support / control functions. Responsibilities Leading and establishing a team of Fraud alert Analysts operating on a 24*7 basis. Documenting and implementing appropriate SOPs and SLAs with various stakeholders. Ensuring effective day to...
At Paymentology we re redefining what s possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard Visa cards at scale across more than 60 countries. Our advanced multi-cloud platform delivers real-time data unmatched scalability and the flexibility of shared or dedicated processing instances....
A leading financial institution in Dubai is looking for a full-time team member to handle administrative duties, manage team workflows, and ensure compliance with banking policies. The role demands about 1 to 2 years of experience in clerical work and strong analytical skills. Candidates with experience in banking products will be preferred. Strong relationship management and knowledge of MS...
A leading insurance service provider in Dubai is seeking an After Sales Support - Team Lead to manage the after-sales support team. You will be responsible for planning activities, ensuring compliance with contractual terms, and achieving service level agreements. The ideal candidate has a Bachelor's Degree, at least 2 years of relevant experience, and proficiency in MS Office. This full-time...
A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships...
Overview dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services...
Overview dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services...
Overview JOB PURPOSE: To deliver a high quality comprehensive and consistent approach to dealing with complaints and dissatisfied customers across the Group. - To proactively contribute to identifying continuous improvement initiatives developing business intelligence to identify changes and solutions which improve the resolution of complaints across the Group on a day-to-day basis for our...
Overview Job Purpose: The position is focused on the below areas for FAB ADGM locations: 1) To support FAB ADGM SEO office on finalising and implementing the FAB ADGM strategy (3-5 years Business plan). 2) Implement and monitor Governance; and 3) Support Business Management activities / initiatives for FAB ADGM. In addition to that, work alongside the teams in all business management...
AVP-International- KYC Outsourcing Hub (Emiratized Role) - Full-time - Sub Division: Credit - Administration - Division: GCOO First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local...