A leading educational firm in Dubai is seeking a Receptionist and Parent Liaison Officer to serve as the first point of contact for parents and visitors. This role involves providing administrative support, managing inquiries, and engaging with families. Ideal candidates should possess a Bachelor’s degree, strong communication skills, and customer service experience. Knowledge of CRM systems is...
A leading knowledge on-demand firm is inviting juniors interested in the Client Service Internship to a workshop on February 9, 2026. As a Client Service Associate, you will connect clients with the knowledge they need, requiring strong communication skills and a client-first mindset. Candidates will have a chance to be fast-tracked for interviews. Applications must be submitted by midnight GST...
A leading knowledge consultancy is offering an internship for juniors in client service at their Dubai location. As a Client Service Associate, you'll engage directly with clients, assess their knowledge needs, and manage expert interactions. This role emphasizes a client-first approach, effective communication, and the ability to multitask across urgent projects. Candidates will have the chance...
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...
Join to apply for the Service Desk Engineer role at Dicetek LLC. - Bachelor's degree with a minimum of 5 years of experience in a Service Desk role supporting ICT customers. - Good knowledge of ICT services such as cloud (VMware and OpenStack), security solutions, data centers, IoT, etc. - Experience with ITSM tools like ManageEngine and HPSM. - Strong understanding of ITIL for service...
A global hospitality leader is seeking a Front Office Supervisor to assist in managing day-to-day operations at the front desk, ensuring guest satisfaction and supervising staff. The successful candidate will have at least 2 years of experience in guest services, excellent interpersonal skills, and a commitment to high standards of service. This role involves handling guest complaints, leading...
A corporate services provider in Dubai is seeking a presentable, organized, and proactive Admin & Receptionist to manage front-desk operations and assist with daily administrative activities. The ideal candidate will have 1–3 years of experience, strong communication skills in English, and proficiency in MS Office. They will be responsible for welcoming clients, managing calls and emails, and...
The Service Desk Analyst acts as the first line of IT support across all business units, managing Level 1 support through multiple communication channels including inperson, email, and phone. The role focuses on handling common IT issues, documenting technical incidents, and coordinating escalation efforts for complex problems that fall outside Tier 1 scope. The analyst supports the overall...
A healthcare organization based in Abu Dhabi is seeking an ICT Support Team Lead to provide first line support through ICT service desk and onsite. The ideal candidate will have a Bachelor's degree in Computer Science or equivalent, ITIL v3 Foundations certification, and at least 3 years of relevant experience. Key responsibilities include leading technical issue resolution and ensuring effective...
JOB DESCRIPTION JOB TITLE: Service Desk Engineer JOB PURPOSE: L1 Support QUALIFICATION: Diploma in Technology B.E/B. Tech or Equivalent CERTIFICATIONS: CompTIA A or CompTIA N or any certificate from Microsoft EXPERIENCE: 2 years REPORTING TO: Service Delivery Manager RESPONSIBILITIES (INCLUDES ALL TASKS): - Responding to IT support tickets and inquiries via various channels such as email,...
A prominent hotel chain in Abu Dhabi is seeking dynamic Front Office professionals to enhance the guest experience through exceptional service. Responsibilities include welcoming guests, managing check-ins and check-outs, selling rooms, and maintaining operational integrity at the Guest Service Desk. Ideal candidates will have a solid grasp of hotel policies and teamwork skills. This is an...
Overview JOB DESCRIPTION JOB TITLE: Service Desk Engineer JOB PURPOSE: L1 Support QUALIFICATION: Diploma in Technology B.E/B. Tech or Equivalent CERTIFICATIONS: CompTIA A or CompTIA N or any certificate from Microsoft EXPERIENCE: 2 years REPORTING TO: Service Delivery Manager Responsibilities - Responding to IT support tickets and inquiries via various channels such as email phone or...
A luxury hospitality company in the United Arab Emirates is seeking an Assistant Front Desk Manager to join their team. The ideal candidate will have proven experience in a luxury or upscale environment, demonstrating strong leadership and guest-focused service skills. Responsibilities include managing guest profiles, coordinating with departments to ensure a seamless guest experience, and...
A leading technology company in Abu Dhabi is seeking a Help Desk Coordinator to provide technical support to clients, ensuring smooth operations and exceptional customer service. Responsibilities include troubleshooting inquiries, monitoring ticketing systems, and collaborating with teams to resolve issues. Ideal candidates should have strong problem-solving skills, prior help desk experience,...
A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...
A healthcare provider in Abu Dhabi is seeking an ICT Support Specialist to provide first line support and resolve technical issues. The ideal candidate will have a Bachelor's degree in Computer Science or ICT, at least 3 years of experience in ICT support, and strong problem-solving skills. Responsibilities include managing service desk requests, maintaining service records, and collaborating on...
Overview Are you the calm, quick-thinking problem-solver who loves turning tech frustrations into smooth wins? We're a fast-growing, innovative organization in Dubai's dynamic business landscape, and we're looking for a Service Desk Analyst to join our IT team. If you're passionate about delivering outstanding support, troubleshooting with ease, and helping a diverse team stay productive, this...
The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines are met. Your responsibilities as a...
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...
A technology solutions provider in Dubai is seeking a Service Desk Engineer for L1 Support with 2 years of experience in IT assistance. The ideal candidate will respond to support tickets through various channels, manage technical issues, and provide exceptional service to users, including VIPs. Required qualifications include a diploma in technology and Arabic language proficiency, while...