Customer Service Agent / Telephone Operator At Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio – from the serene beaches to the bustling cityscapes – is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we offer, promising a vibrant, energetic...
A leading consulting firm in the UAE seeks an experienced customer service manager to lead customer service operations. This role involves strategy development, team leadership, and coordination with supply chain functions to ensure service excellence. The ideal candidate will possess strong communication skills and 4–7 years of relevant experience in customer service or logistics. A bachelor's...
POSITION SUMMARY Reports directly to the CEO and works closely with secondary key stakeholders, including the CFO/COO, E-commerce Manager, Retail Manager, Finance, and Logistics teams. The Customer Service & Operations Manager is primarily responsible for managing and elevating the entire customer care function across our D2C channels (ecommerce and retail). This role is at the heart of our...
The Customer Service Operations Team Leader will oversee daily call center operations guide a team of customer service agents and ensure service excellence on behalf of a major employer in Dubai. This role requires strong leadership operational discipline and the ability to drive performance in a fast-paced environment. Key Roles & Responsibilities - Supervise and support a team of customer...
A leading fintech company in Dubai is seeking a Customer Support Manager to lead the customer support team. This role involves overseeing operations, resolving issues, and enhancing customer satisfaction. Ideal candidates have over 5 years of experience in customer support, with a solid background in fintech or regulated industries. Strong leadership and analytical skills, along with experience...
A leading management firm is seeking a results-driven Location Manager in Abu Dhabi to oversee daily operations at the facility. The role involves managing staff, optimizing processes, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in a related field and at least 5 years of experience in a managerial role. Strong leadership and communication skills...
A leading banking institution in the UAE is seeking a Service Hub Specialist to ensure the smooth delivery of services across multiple branches. The successful candidate will act as the central point of contact for service inquiries while enhancing customer satisfaction and operational efficiency. Required qualifications include a Bachelor's degree and 2-3 years of experience in the banking...
| | || --- | --- || Location | Abu Dhabi Emirate, United Arab Emirates || Qualifications | High School / Matriculation || Experience | 2 Year+ |## Job OverviewSaadiyat Beach Club is seeking a Customer Service Agent / Telephone Operator to ensure customers contacting the club for information such as membership, directions, day pass reservations, and restaurant information receive efficient and...
Head Baker Location: Dubai Opening: In 2-3 months Job Summary: Our client is seeking a talented and passionate Head Baker to lead their bakery team for a U.S.-based donuts & coffee franchise launching in Dubai. As a hands‑on leader, you'll bring the magic of donuts to life and help build an iconic brand from the ground up. Requirements - Strong baking experience (donuts/pastry background a...
Customer Service Associate | Candylicious Dubai Full time ONSITE Job description ABOUT THE COMPANY: Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka, Social House, Gia, Markette,...
Maintain high levels of customer satisfaction by dealing with member/client enquiries in an effective and timely manner. To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy. MAIN FUNCTIONS AND RESPONSIBILITIES - Respond to all client enquiries...
SME Service Manager.RBG -BB Customer Service & Quality.Retail Banking Group United Arab Emirates (Fulltime office (FTO)) Trending Job Description Managing SME Services – streamlining and automation of processes Key result Areas Lead business initiatives to streamline and automate processes that will result in enhanced customer experience, ease of business and cost reduction. Lead efforts...
Wheely is not a traditional ride-hailing company. We are building a platform with user privacy at its core while successfully scaling a five-star service to millions of rides across multiple cities. About the role Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs and passengers...
A global technology solutions provider is seeking a Customer Service Manager in Dubai to oversee operations for the Defense Logistics Agency Full Line Food Service Distribution program. Responsibilities include leading a customer service team, developing strategies to enhance customer experience, and analyzing service metrics. Candidates should have a Bachelor's degree and at least 5 years of...
Salary : 5500 AED Industry : Aviation Last Date : December 26, 2025 Location : Office 101, Business Tower, Sheikh Zayed Road, Dubai, UAE Position Title : Customer Service Officer Employment Type : Full-Time Role Overview You will assist passengers throughout their travel journey, handling check-in, boarding, inquiries, and service support while ensuring a smooth, professional airport...
- Job Title: Customer Service Manager - Job Ref: CS-MGR-250825 - Opening: 1 - Career Level: Manager / Mid–Senior Level - Location: Dubai – UAE - Hybrid (Onsite and Remote) / Flexible Location: Option available for senior, highly skilled, and experienced applicants. - Education: Bachelor’s degree in Business Administration, Management, or related field. - Experience: 5–8 Years in customer service,...
Customer Interaction Excellence: The Customer Service Executive will serve as the primary point of contact for patients and clients, ensuring that every interaction is handled professionally and efficiently. This role requires the ability to communicate clearly, understand customer needs, and provide timely assistance while maintaining a calm and respectful approach in all situations. Front...
A food and beverage services company located in Dubai is seeking a Customer Service Coordinator to enhance client operations. The role demands strong communication skills, with 3-5 years of experience in customer service or project coordination. Responsibilities include acting as the key contact for inquiries, ensuring internal compliance, and managing documentation. The ideal candidate will...
A prominent Dubai employer seeks a Customer Service Operations Team Leader to oversee day-to-day call center operations, guide a team of customer service agents, and ensure service excellence. The ideal candidate will have leadership experience in customer service, proficiency in CRM platforms, and a strong understanding of call center metrics. This position offers a competitive salary between...
Job Code: 120/001/215 Industry: Manufacturing Job Brief: This role is responsible for leading all customer service activities, from strategy and planning to daily execution. The ideal candidate will ensure service excellence, maintain strong customer relationships, and achieve departmental targets through effective team leadership and cross-functional collaboration. Job Responsibilities -...