A leading brokerage firm in Dubai seeks a proactive Technology Support Analyst to strengthen their operation department. The role involves providing IT support, managing cloud infrastructure, and overseeing VDI environments. Ideal candidates have strong knowledge in Microsoft 365, Active Directory, and VoIP systems, with excellent problem-solving skills. Join a dynamic team with opportunities for...
What youll be doing: - Acting as the first point of contact for our customers & partners; - Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive customer experience. - Keeping customers informed at every step by proactively sharing updates...
A leading global energy management firm is seeking IT support professionals in Dubai to provide critical assistance to top executives. Candidates should possess a Bachelor's degree in computer engineering or information systems and have a strong foundation in PC hardware and mobile platforms, alongside excellent communication skills. With a focus on sustainability and innovation, this position...
A leading authentication solutions company in Dubai is seeking a Help Desk professional to provide first-line support and guidance. The role includes managing customer requests and incidents, ensuring high levels of service, and providing training. Ideal candidates will be fluent in Arabic and English, with a strong customer-service orientation and analytical skills. This position offers...
We are seeking a skilled and service-oriented IT Helpdesk Support professional to join our growing team in Dubai. This role is crucial in ensuring seamless IT operations and providing frontline technical support across the organization. You’ll be the go-to person for diagnosing and resolving hardware, software, and network issues, ensuring a high level of user satisfaction and business...
A leading IT support company in the United Arab Emirates is looking for an End User Computer Analyst. This role is responsible for providing technical support and troubleshooting for desktops, laptops, and mobile devices. The ideal candidate should have a Bachelor’s degree in Computer Science and 2-5 years of experience in an end-user support role. Strong analytical and communication skills are...
A fast-growing tech organization in Dubai is seeking a Service Desk Analyst to provide first-line IT support to ensure system efficiency. In this role, you'll troubleshoot issues, assist users with onboarding, and manage technical inquiries. The ideal candidate should have 1-3 years of service desk experience, solid knowledge of Windows/Mac OS, and excellent communication skills. Benefits include...
A technology company is seeking an Onsite Support Analyst in Abu Dhabi. The candidate will provide technical support for clients, addressing hardware and software issues, and ensuring prompt issue resolution. Responsibilities include system installation and monitoring performance. This full-time role requires a proactive approach to improve client experience while complying with security...
JOB PURPOSE The Junior IT Analyst will support the Microsoft Dynamics 365 Finance & Operations (D365 F&O) system by assisting with troubleshooting, user support, and basic system enhancements. This entry-level role is ideal for those new to D365 F&O, providing hands-on experience in ERP support and business processes. The analyst will work closely with senior team members to learn system...
Sr. IT Applications Functional Analyst, Finance Technology, FT-Treasury The Finance Technology team is looking for an IT Application Functional Analyst with extensive expertise in Treasury and related financial data to play a key role in designing and implementing new workflows and extending the functional capabilities of treasury applications used within Amazon. This role will recognize,...
A governmental authority in the UAE is seeking an IT Infrastructure Analyst responsible for analyzing data related to IT infrastructure. The role includes resolving issues, ensuring high availability and security, and collaborating with multidisciplinary teams on technology solutions. Candidates should possess a relevant Bachelor's degree and a minimum of 5 years of IT systems experience....
The selected candidate will report into the Principal Analyst, GTT-GRC and support efforts to: Provideadvisory services to Enterprise Architecture (EA), Infrastructure and Service Operations (ISO) teams with regards to technology best practices, compliance requirements and risk mitigation controls; monitor and report on the timely and appropriateremediation of IT risks and...
Job Description Position Title: Senior IT Business Analyst Location: Dubai, United Arab Emirates. Role Overview The Senior IT Business Analyst plays a critical role in enabling Galadari Brothers Group's digital transformation across multiple divisions. The role involves analyzing business requirements, identifying opportunities for automation and AI, and translating needs into scalable...
Requisition ID3982-Posted -Information Technology- Job Location (country) (3) - Job Location (region) (3) OIA Global Since its founding in 1988, OIA Global has grown into a $1 billionworld-class logistics and packaging company that employs over 1,400 professionals in 28 countries. Our knowledge, solution design experience, and installed infrastructure give our customers the confidence and...
A global technology company in Dubai is seeking an IT Systems Analyst to optimize and support their application landscape. The role includes responsibility for system analysis, application support, data analysis, and project management. Candidates should have a Bachelor's degree in Computer Science and relevant experience in IT systems. The ideal candidate will demonstrate strong problem-solving...
Join to apply for the IT Business Analyst (Arabic Speaker) role at Dicetek LLC Role Overview We are seeking an experienced IT Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will analyze business processes, gather requirements, and work closely with stakeholders to deliver effective IT solutions that drive organizational goals. Key...
The IT Business Analyst is responsible for analyzing business needs and translating them into scalable software solutions primarily focusing on IT systems including ERP and CRM systems such as Salesforce. This role involves conducting gap analysis ensuring the effective integration of business processes and technology and supporting the deployment and continuous improvement of IT systems to drive...
Role Summary Risk Service Line is part of FAB Group IT Enablement & Control Functions and is responsible for managing end-to-end BAU reporting processes and changes across Enterprise Risk Management by partnering with stakeholders primarily from Group Risk. The Business Analyst will act as the bridge between business stakeholders, risk teams, and technology partners to define, document, and...
A leading HR solutions provider is seeking an IT Financial Analyst in Dubai to oversee technology spending across projects and teams. The ideal candidate will support IT management with clear financial insights, analyze expenses, and enhance chargeback models. This role requires a Bachelor's degree in a relevant field, 3-4 years of experience in IT financial analysis, and strong Excel skills....
A leading commerce solutions company in Dubai is seeking a Support Analyst who will be the first point of contact for customers and partners. The ideal candidate will have at least 5 years of experience in technical support, a customer-first mindset, and strong communication skills. Responsibilities include managing support tickets to ensure high satisfaction and coordinating resolution efforts...