Job Code: 120/001/215 Industry: Manufacturing Job Brief: This role is responsible for leading all customer service activities, from strategy and planning to daily execution. The ideal candidate will ensure service excellence, maintain strong customer relationships, and achieve departmental targets through effective team leadership and cross-functional collaboration. Job Responsibilities -...
A leading retail firm located in Dubai seeks a Customer Care Supervisor to support management in achieving departmental objectives. In this hybrid role, you will provide training to team members, monitor performance, and assist customers with key queries and solutions. The ideal candidate should have strong communication skills and experience in customer service management, focused on enhancing...
A progressive retail company in the United Arab Emirates is looking for a customer-focused retail associate to provide excellent service and support store operations. The ideal candidate should have at least 2 years of experience in retail sales, strong verbal communication skills, and an understanding of market trends. Responsibilities include assisting the Store Manager, complying with pricing...
Overview Vacancy Title: Customer Service Representative Vacancy Location: Fujairah Engagement Type: Permanent, Full Time The Role Here at Survitec, we are currently recruiting for a Customer Service Representative to join our team based in Fujairah. Responsibilities - Provides advanced product and service information and responds to complex customer questions about those products and...
Vacancy Title: Customer Service Representative Vacancy Location: Fujairah Engagement Type: Permanent, Full Time The Role: Here at Survitec, we are currently recruiting for a Customer Service Representative to join our team based in Fujairah. Key responsibilities for the Customer Service Representative role include but are not limited to: - Provides advanced product and service information...
Customer Service Associate | Candylicious Dubai Full time ONSITE Job description ABOUT THE COMPANY: Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka, Social House, Gia, Markette,...
Overview Provide timely, efficient and personalized service to a select group of HNW customers with the aim of increasing customer service level and providing accurate and updated information to customers regarding the Asset products and deposits, and, to process all customer instructions within established time frame. Key Responsibilities - Provide "One Stop" Banking Service to the customers...
Role Overview We are looking for a friendly and customer-focused Customer Service Executive to handle customer inquiries, resolve issues, and ensure an excellent service experience across all communication channels. The ideal candidate is patient, professional, and passionate about helping customers. Key Responsibilities - Respond to customer inquiries via phone, email, chat, and social...
Senior Service Associate, CCU.Injaz - CXC - RBG - Customer Care Unit.41.Client Experience and Conduct Group Handling all escalated unstructured and complex customer complaints effectively in a timely manner. Conduct root cause analysis and suggest preventive and corrective measures. - To manage high-risk related queries and complaints handling end-to-end (Social Media, Regulatory, Head mailbox...
Overview Job Title - Head of Customer Services (Fin Tech) About the Role We are seeking an experienced and customer-focused leader to head the Customer Service division for a fast-growing FinTech organisation. The Head of Customer Service will be responsible for developing and executing customer experience strategies, leading multi-channel support operations, and driving service excellence...
Careers for a Changing World of Islamic Banking Customer Service Representative Posted On 25 Jun, 2025 Type: Retail Banking Job Category: Retail Banking Job Purpose Demonstrate proficiency in responding to incoming contacts and making outbound calls at the assigned workplace. Handle inquiries, complaints, fault reports, and service requests of routine nature with minimal supervisory...
Call Center Customer Service Representative We are pleased to announce an exciting opportunity for a UAE National with Family Book as a customer service representative to join our growing team in Ajman. Key Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information, resolve inquiries, and ensure excellent customer experience -...
A leading e-commerce company located in Dubai is on the lookout for a Logistics Supervisor who is dedicated to enhancing customer satisfaction and streamlining logistics operations. This role emphasizes innovation and agility, requiring a proactive approach to problem-solving. As part of a team that strives to provide world-class customer experiences, the ideal candidate will play a critical role...
This is an exciting opportunity to manage a customer service team ensuring targets are met through managing performance and behaviors whilst driving sales that will provide excellent customer service levels in line with Rotorks values.Reporting to the Customer Services Manager you will also partner with the Operations and Engineering teams world wise. Leading a customer service team - managing...
A leading financial institution in Dubai is looking for a Customer Service Executive specifically for Emirati candidates. This role involves handling both corporate and personal accounts, addressing customer queries, and ensuring high-quality service. Responsibilities include account opening, processing applications, and advising customers on banking products. A Bachelor's Degree is required....
A global financial services company in Dubai seeks a Customer Service Specialist to enhance customer experience through expert guidance. The role involves engaging with international customers, resolving inquiries, and collaborating within a diverse team, all while promoting excellent service standards. Ideal candidates are fluent in English and Spanish (or Italian) with a customer service...
A leading access solutions provider seeks a Logistics Coordinator in Dubai. The role involves managing logistics and customer service functions, ensuring effective coordination across departments. Candidates must have at least 2 years experience in the UAE's logistics sector, along with a relevant degree. Proficiency in ERP systems like SAP is preferred, alongside strong communication skills....
Senior Service Associate, CCU.Injaz - CXC - RBG - Customer Care Unit.41.Client Experience and Conduct GroupHandling all escalated unstructured and complex customer complaints effectively in a timely manner. Conduct root cause analysis and suggest preventive and corrective measures. To manage high-risk related queries and complaints handling end-to-end (Social Media, Regulatory, Head mailbox...
Job Title - Head of Customer Services (FinTech) About the Role We are seeking an experienced and customer-focused leader to head the Customer Service division for a fast-growing FinTech organisation. The Head of Customer Service will be responsible for developing and executing customer experience strategies leading multi-channel support operations and driving service excellence across digital...
Overview Job Code: 106/001/080 Industry: Logistics Job Brief We are seeking a Customer Service Executive to join our logistics operations in Ajman. The role involves supporting customers with inquiries, coordinating shipments, and ensuring the timely and accurate delivery of logistics services. The ideal candidate will have prior experience in customer service and a client-focused...