Motor Insurance Retail – Customer Service Operations Dubai Job Description We are looking for a candidate with experience in Motor Insurance and related products to join our customer service operations team at Dubai branch. This role entails supporting the respective supervisor/department head in managing all new business and renewals. The ideal candidate will be responsible for: - Ensure...
JOB TITLE Customer Service Officer | Majid Al Futtaim Properties | Asset Management ROLE SUMMARY The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related...
We are seeking a Customer Service Manager to lead and manage all aspects of an external call center operation, ensuring high levels of customer satisfaction and efficient resolution of inquiries and issues. This role will have end-to-end responsibility for optimising customer service performance and maintaining positive customer relationships. We are looking for someone with strong customer...
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been...
A3malouna.com on behalf of: Concentrix United Arab Emirates Job Title: Customer Service Advisor - Arabic Speaker (Online Fashion) Job Description The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution...
Customer Service Executive - Dubai Job Description: - Co-ordination and rate negotiation with Shipping Lines and Air lines. - Follow-up with Clients. - Providing the quotation/rates to the clients. - Taking the Cargo Bookings from customers. - Preparing MAWB, HAWB, MBL, HBL (Drafts & Original). - Providing the Vessel schedule and Cargo Tracking. - Maintaining Registers. - Handling overseas...
Customer Service Representative/Lead Facilitator Company: We Are Working Inc. Location: Remote (Work from Home) Hours: Fulltime or Parttime Flexible Hours About Us: At We Are Working Inc, we assist injured individuals (or families of the deceased) in obtaining compensation for their losses. We help with two circumstances: civilians injured while working for U.S. defense-related companies or...
Responsibilities: - Memorizing the prices and features of each offer. - Confirming customers' language preferences as you assist them. - Addressing queries, complaints, and recommendations furnished by customers. - Redirecting customers to the pertinent department, if needed. - Deferring to management in instances of uncertainty. - Processing exchanges and refunds in ways congruent with our...
DESCRIPTION: - Centralizes the relationship with the sales team in the order to cash process to provide information about the situation of their orders, delivery, and invoice data. - Coordinates master data requests from sales and maintains alignment with customer systems. - Responsible for managing end to end order fulfillment processes of all modern trade and E-commerce customers. - Works...
Our client is seeking a dedicated and personable Customer Service Representative to join their team in Abu Dhabi. The ideal candidate will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a...
Job Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while...
Summary: The successful candidate will have personal presence, character, and determination as well as an extensive understanding of the global port, shipping landscape, and trading markets. Key objectives will be the deliverable of targeted TEU Volumes throughout the Company's terminal facilities; support colleagues to develop and build firm multi-level stakeholder relationships; ensure market...
Key Responsibilities - Handle customer inquiries through phone, email, or chat in a professional and courteous manner. - Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Maintain accurate records of customer interactions and transactions. - Provide product or service information to customers as needed. - Collaborate with other departments to...
Job Title: Customer Service - Tele Sales (Hindi Speaker) Location: UAE Job Description We are looking for a dedicated and results-driven Customer Service - Tele Sales Representative to join our team. The ideal candidate will have previous tele-sales experience, be fluent in Hindi, and possess a strong ability to make outbound calls to potential clients. This role requires an individual who can...
As a Jewelry Customer Service Representative at Only Lines, you will be the vital link between our customers and our brand, providing exceptional service and support to enhance the shopping experience. Your duties will include: Key Responsibilities: - Providing knowledgeable assistance to customers regarding jewelry products, including features, benefits, and care instructions - Handling...
Join Our Team as a Customer Service Agent at Dubai Golf! At Dubai Golf, we are committed to providing exceptional customer service to ensure a positive experience for every guest. As a Customer Service Agent, you will be at the forefront of interacting with our valued customers, addressing their inquiries, and resolving complaints in a polite and professional manner. Your role is essential in...
Bachelor degree in any discipline from a recognized university. Minimum 3 years experience in similar post. Fluent in English and Arabic (reading, writing, and speaking); Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools). Requirements - Coordinate with the supervisors of other department/agency to...
Job Description - The Customer Service Representative will act as the primary interface with customers, managing relationships, purchase orders (POs), and order treatment. - They ensure the accurate and timely processing of customer POs, coordinate with internal departments such as Account Managers, Planning, and Logistics, and ensure compliance with trade regulations. - This role involves...
Business Introduction Welcome to Majid Al Futtaim Properties – Asset Management Business Unit. We develop and operate a range of community and regional malls that vary in size and type, and each mall is strategically developed to meet the specific needs and requirements of its market. Our shopping malls portfolio has become world renowned for innovation within the shopping centre, retail,...
Business Introduction Welcome to Majid Al Futtaim Properties – Asset Management Business Unit. We develop and operate a range of community and regional malls that vary in size and type, and each mall is strategically developed to meet the specific needs and requirements of its market. Our shopping malls portfolio has become world renowned for innovation within the shopping centre, retail,...