full time itil jobs in Abu Dhabi

A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....

A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...

Benefits Company provided Visa Medical Insurance Annual paid vacation of 30 Calander days yearly Air ticket allowance end of benefits as per UAE practices The Incident Manager is responsible for managing the incident lifecycle to ensure that IT services are restored as quickly as possible after an interruption This role requires strong expertise in incident management processes coordination and...

Job Description Join our dynamic team as an IT Help Desk Support specialist, where you will be the first point of contact for internal technical issues. In this vital role, you will provide top-tier support to ensure seamless operational function across our organization's IT infrastructure. With your excellent problem-solving skills and technical expertise, you will assist users in...

IT Project Manager – ICT Core Infrastructure, Active Components & Security Employment Type: Full-time Reporting To: Head of Operations / COO Role Overview NationLabs is seeking an IT Project Manager to lead ICT Core Infrastructure, Active Network Components, and Security Projects across enterprise and government environments. The role requires strong experience in delivering secure-by-design...

Overview This is a permanent ServiceNow Architect opportunity to work with a leading tech company based in the Al Maryah Island area (Abu Dhabi, UAE). Role and Location The ServiceNow Architect is full-time on site in the Abu Dhabi offices. Relocation support from the UK is available. Salary The ServiceNow Architect position is paying 55k AED/month which is around £130k/year tax...

JOB PURPOSE: The ITSM Problem Manager is responsible for leading the Problem Management process within First Abu Dhabi Banks IT organization. This role focuses on minimizing the impact of IT incidents by identifying root causes driving permanent solutions and preventing recurrence. The Problem Manager works across technical teams to ensure effective resolution of problems adherence to ITSM best...

3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional...

Engineer - Service Management (UAE National Only) Join to apply for the Engineer - Service Management (UAE National Only) role at First Abu Dhabi Bank (FAB) Engineer - Service Management (UAE National Only) Join to apply for the Engineer - Service Management (UAE National Only) role at First Abu Dhabi Bank (FAB) Company Description Join the UAE’s largest bank and one of the world’s largest...

The Senior Pre-Sales consultant is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals conduct proof-of-concepts (POCs) and ensure...

Telecom Engineer – Mobile Network Operations & IT Troubleshooting Join or sign in to find your next job Join to apply for the Telecom Engineer – Mobile Network Operations & IT Troubleshooting role at nx Telecom Engineer – Mobile Network Operations & IT Troubleshooting Join to apply for the Telecom Engineer – Mobile Network Operations & IT Troubleshooting role at nx Job Description As a...

A technology-based company in Abu Dhabi is seeking an IT Business Partner (ITBP) to act as a strategic interface between IT and business units. Responsibilities include aligning IT services with business goals, managing relationships with stakeholders, and ensuring technology supports growth. Candidates should have over 5 years of IT experience, strong communication skills, and familiarity with...

- Location: Abu Dhabi UAE - Employment: Full Time - Industry: AI and IT Company - Sector: Government Entity - Contract: 1 year extendable - Experience: 79 Years Role Overview Owns release planning coordination and quality assurance across multiple enterprise projects. Key Responsibilities - Manage enterprise release calendars - Define release strategies and rollout...

A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...

KEY ACCOUNTABILITIES Generic Accountability - Implements functionality as per business and technical design specification provides correct estimation of implementation efforts - Works at the component level and responsible to build test and automate on a component level - Creates / reviews technical or design brief/specification documents JOB CONTEXT Specific Accountability - Works across...

Overview Principal Lead- Data Platforms Operations at First Abu Dhabi Bank (FAB). Responsibilities - Ensure high availability and performance of data platforms across on-premise and cloud environments. - Conduct regular service review meetings with business lines to discuss incidents, problems, and service performance. - Lead incident and problem management processes, including root cause...

Overview Accountable for end-to-end service delivery, service performance, and continuous improvement across multiple IT service lines, ensuring contractual compliance, service stability, operational efficiency, and customer satisfaction, in alignment with Ericsson Managed Services standards. Responsibilities - Accountable for 24x7 service delivery across IT Landscape (OSS/BSS) in line with...

Location: Abu Dhabi, UAE 100% ONSITE Fulltime Industry: Automotive / Motor Vehicle manufacturing Main Goals and Objectives The IT Business Partner (ITBP) serves as the strategic interface between the IT department and business units within the organization. This role is responsible for understanding the business needs, shaping IT strategy, and ensuring that IT services and solutions align...

A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....

A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...