A leading hotel in the UAE is seeking a Reservations Agent to provide exceptional service and manage all reservation requests. Candidates must hold a Bachelor's degree in hotel management or business administration, with at least 1 year of relevant experience. Proficiency in Opera Property Management System and excellent communication skills are essential. Join our team to enhance guest...
Job Description This role handles all customer inquiries related to room reservations, with a strong focus on revenue maximization, quality service, and brand standards. The Reservations Agent is responsible for converting inquiries into confirmed bookings while delivering an exceptional guest experience and supporting the hotel’s revenue management strategy. Responsibilities and Essential Job...
Agent, Reservations (18151) A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. The iconic resort, located on the crescent of Palm Island, features 1,544 rooms, suites, and signature suites, each designed with thoughtful...
Overview Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...
Job Description We are seeking a dedicated and customer-focused Reservation Agent to join our team. As a Reservation Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience. Your role is crucial in creating positive first impressions and setting the stage for memorable stays at our property. - Handle incoming calls,...
Reservation Agent Safir Hotels and Resorts • United Arab Emirates Requirements - Previous experience in reservations or front desk preferred - Excellent communication and customer service skills - Proficient in reservation management systems and MS Office - Strong organizational and multitasking abilities - Fluency in English; additional languages are a plus - Ability to work flexible hours...
The Reservation Agent will be responsible for managing all aspects of guest reservations and booking inquiries across multiple platforms (OTA, direct, corporate). This role requires excellent communication skills, attention to detail, and the ability to coordinate effectively with internal teams (housekeeping, finance, and property management) to ensure seamless guest experiences and proper...
Requirements: - Previous experience as a Reservation Agent or in guest services preferred. - Excellent communication and customer service skills. - Proficiency in reservation management software and MS Office. - Strong organizational skills and attention to detail. - Ability to handle high-pressure situations with professionalism. - Must currently reside in the UAE. Company Industry -...
We are seeking a Reservation Agent to join our team in Dubai United Arab Emirates. The successful candidate will serve as the primary point of contact for guests ensuring a professional experience from the initial reservation process. - Deliver professional and efficient customer service to all guests - Manage incoming calls emails and online reservation requests with utmost professionalism -...
Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round...
Overview Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and...
Job Position Female Reservations Agent Company Name Jannah Hotels Resorts Location Abu Dhabi Requirements Minimum 1 year of experience as a Reservations Agent in a 4 or 5star UAE hotel Proficiency in English and Arabic Experience with Cluster Room Reservations or managing room inventory Proficiency in Cloud PMS High school diploma or equivalent Available to join within 1 month Flexible to work...
Job Description - Reservations Agent (HOT0C7WR) Job Number: HOT0C7WR Work Locations DoubleTree by Hilton Dubai M Square Hotel & Residences Al Mankhool Dubai A Reservations Agent will serve as the main contact for room reservations at the hotel, offering excellent service and influencing guests’ decisions to stay. What will I be doing? As a Reservation Agent, you will serve as the first line...
Description Process all reservation requests changes and cancellations received by phone, fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will...
Overview Do you see yourself as a Cluster Reservations Agent as part of InterContinental Hotels Group® at Dubai Festival City? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We...
Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments. Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of the city and Arabian Gulf. Job Description - Reservation...
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...
Description Process all reservation requests changes and cancellations received by phone, fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...
Reservation Handling - Process individual and group reservations across multiple properties accurately and efficiently. - Respond to reservation inquiries via phone, email, online platforms, and travel agents. - Modify, cancel, or update reservations in the Property Management System (PMS) as requested. - Ensure all bookings are recorded with correct guest details, payment methods, rate...