Reservations Agent jobs in Dubai

Job Description This role handles all customer inquiries related to room reservations, with a strong focus on revenue maximization, quality service, and brand standards. The Reservations Agent is responsible for converting inquiries into confirmed bookings while delivering an exceptional guest experience and supporting the hotel’s revenue management strategy. Responsibilities and Essential Job...

Agent, Reservations (18151) A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. The iconic resort, located on the crescent of Palm Island, features 1,544 rooms, suites, and signature suites, each designed with thoughtful...

Job Description We are seeking a dedicated and customer-focused Reservation Agent to join our team. As a Reservation Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience. Your role is crucial in creating positive first impressions and setting the stage for memorable stays at our property. - Handle incoming calls,...

The Reservation Agent will be responsible for managing all aspects of guest reservations and booking inquiries across multiple platforms (OTA, direct, corporate). This role requires excellent communication skills, attention to detail, and the ability to coordinate effectively with internal teams (housekeeping, finance, and property management) to ensure seamless guest experiences and proper...

We are seeking a Reservation Agent to join our team in Dubai United Arab Emirates. The successful candidate will serve as the primary point of contact for guests ensuring a professional experience from the initial reservation process. - Deliver professional and efficient customer service to all guests - Manage incoming calls emails and online reservation requests with utmost professionalism -...

Overview Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and...

Job Description - Reservations Agent (HOT0C7WR) Job Number: HOT0C7WR Work Locations DoubleTree by Hilton Dubai M Square Hotel & Residences Al Mankhool Dubai A Reservations Agent will serve as the main contact for room reservations at the hotel, offering excellent service and influencing guests’ decisions to stay. What will I be doing? As a Reservation Agent, you will serve as the first line...

Description Process all reservation requests changes and cancellations received by phone, fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will...

Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments. Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of the city and Arabian Gulf. Job Description - Reservation...

About the job RESERVATION AGENT CUM ADMIN Our client is a premium nightlife venue in Dubai. Key Responsibilities - Answer phones and assist customers in making, altering, or canceling reservations - Respond to emails with reservation information, confirmations, and additional details related to club bookings. - Advise customers regarding ongoing promotions or available upgrades that may...

Job Description A Reservations Agent for Conrad Dubai will serve as the main contact for room reservations at the hotel and is responsible for offering excellent service and influencing the Guest’s decision to stay at the property. What will I be doing? Responsibilities - Answer incoming phone calls following the hotel’s telephone etiquette at all times. - Convert inquiries into contracted...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

A global hospitality company in Dubai is seeking a Reservations Agent to ensure guests' memorable experiences from the first inquiry to the final confirmation. The ideal candidate must possess strong communication skills, excellent attention to detail, and problem-solving abilities. Responsibilities include managing reservations, responding to inquiries, and providing tailored recommendations....

Description Process all reservation requests changes and cancellations received by phone, fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

Overview Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow...

A luxury hotel brand located in Dubai is seeking a Reservations Agent to manage guest inquiries and reservations. The role involves maximizing revenue through personalized engagement and ensuring exceptional guest experiences. Applicants should have a minimum of 2 years experience in the hotel industry, preferably in a luxury environment. Proficiency in Opera and excellent communication skills...

Description Process all reservation requests changes and cancellations received by phone, fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

Purpose of Position To manage guest inquiries and reservations with exceptional service ensuring seamless booking experiences while optimizing revenue and maintaining the highest quality standards. Key Roles & Responsibilities Master Revenue & Pricing Strategies - Demonstrate a deep understanding of pricing principles and revenue management strategies across all segments including Retail,...

Description Process all reservation requests changes and cancellations received by phone, fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...