Ensure support tickets areacknowledged and handled within agreed timelinesMaintain product knowledge as new versions and upgradesare released Help customers troubleshootissues and provide actionable tips to resolve theproblem Resolve any customer technical issuesthrough...
Job Description Set up emails of team members and install on their smart phones and laptops. Install and set up Microsoft office on mac, set up emails, shared folder, and iCloud account for team members Give team access to software used to operate the business. This...
Support specialists areresponsible for reviewing and solving computer network and hardwareproblems for a business. They can work in a variety of industriesto provide general support to a company's employees, orthey can work at a technology or software as a service...
Managing a team ofrepresentatives offeringcustomer support. Overseeingthe customer service process. Resolving customer complaints broughtto your attention. ... Monitoring the work of individualrepresentatives and of the team.
URGENT REQUIREMENT FOR Chinese GamingCompany VISIT TO EMPLOYMENTCUSTOMER SUPPORT (Male or Female) 10 hrs. DUTY (including 1hr. + 1 hrs. break) AGE 21 TO 35 JobTypes: Full-time, Contract, Permanent Work Remotely: No
IT Support • install andconfigure computer hardware operating systems andapplications • monitor and maintain computersystems and networks • talk staff or clientsthrough a series of actions, either face-to-face or over the phone,to help set up systems or resolve issues...
Job Description : Excellent Job opportunity as Admin Assistant with one of the leading company in Dubai, UAE Roles & Responsibilities:. Add listings, organizing documents, market updates, providing newsletter, KPI completion, Store backup, social media research, ordering of...
Sales Support JobDuties: Generatesand processes new sales leads as necessaryAnswers phone calls from customers and deals withproblems as they arise Takes sales informationand puts it into an easily readable formatFollows up with customers to make sure that they aresatisfied...
Troubleshoot and resolvetechnical problems, documenting ticket actions and resolutions.Classify, escalate and coordinate problem resolution. Communicatewith users, working to ensure rapid resolution and offeringtraining. Review existing services and infrastructure,...
Providing assistance with day-to-dayadministration of the company and follow up on pendingmatters. Input and retrieve data utilizing knowledge of variouscomputer software applications. Initiate andresearch information, compile statistics, analyze and summarizesdata for...
Customer support via multiple channels ( Chat/ Calls / Emails ) Relay information about products &Special Events Work in a team environment Understanding ofcompliance regulations & responsible gamingDeliver a high level of customer service to customersregarding their...
Office ServicesSupervisor supervises the daily operationsof the officeservices team.Delivers officeservices such as document processing andretention, mail andmessenger, office equipment,purchasing, and facilities maintenance that meet the needs of theof the organization.
Arrange flights, accommodationsand ground transportation bookings. You will also neeed to reviewand verify reservation bookings and member data, correcting, and/orreentering customers travel data; combining those from bothinternal and external systems when customer account...
At Deliveroo, it is our mission to build the definitive food company. In order to do that, we're building a company where everyone can belong, grow and do the best work of their lives. The Rider Support Coordinator is responsible for providing best-in-class support to the...
Understanding of ITIL / ISOdocumentation and reporting using Excel, Word and PPTGood knowledge of Printers/ Scanners/ peripheraltroubleshooting. Experience working withusers/developers to troubleshoot and resolve infrastructureapplications issues (e.g., databases,...
Job Description : The client is in the Retail sector and is now looking at hiring a IT Coordinator from the same industry for their operations in Dubai. Responsibilities : 1) Server setup and server trouble shooting. 2) IP phone setups and troubleshooting. 3) Networking...
• Business travel arrangements,including bookings, visas and accommodation •Point of contact for all office related maintenance, mailing,shipping, supplies • Monitor and maintain goodstationery and pantry supplies • Filing of alloffice related documents and records,...
Job Description : Setting up and maintaining a demonstration area, such as a table, stand, or booth at various events. Keeping the demonstration area tidy and well stocked with products, samples, and/or literature. Demonstrating the features of a product or service to...
Job Description : The Customer Support Manager will be responsible inbound and outbound customer interactions through call, email & chat support to increase customer satisfaction and NPS. Responsibilities: 1.Define, measure and analyze the performance of inbound customer...
Job Description : Our client is into HVAC Industry. They are now looking for an Service Customer Support to join them. Roles & Responsibilities Acknowledge Customer RFQ's. Review RFQ's, perform technical evaluation, identify the spare parts details. Understand and clarify...